Privacy Policy

We respect your privacy. We only collect what’s necessary to respond to your enquiries and deliver our services. We work securely within your environment and do not store or process any sensitive information from your organisation.

Compliance365 Pty Ltd (“Compliance365”, “we”, “us”, “our”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Open and Transparent Management of Personal Information

This policy explains how we manage personal information. It is available on our website or by request via info@compliance365.com.au.

2. Anonymity and Pseudonymity

Wherever lawful and practical, you may choose to interact with us anonymously or under a pseudonym (for example, when submitting general website enquiries).

3. Types of Personal Information We Collect

4. How We Collect Personal Information

We collect personal information directly from you when you complete an online form, email us, or engage our services. We may also use website analytics tools (e.g. HubSpot, Google Analytics) to understand website usage patterns.

5. Unsolicited Personal Information

If we receive personal information we did not request, we assess whether it could have been lawfully collected. If not, we delete or de-identify it as soon as practicable.

6. Purpose of Collection and Use

We collect and use personal information to:

7. Consent

By submitting your personal information to us, you consent to its collection, use, and disclosure in accordance with this Privacy Policy. You may withdraw consent at any time by contacting us.

8. Work Performed Within Client Environments

Compliance365 delivers consulting and managed compliance services within our clients’ own secure environments (e.g. Microsoft 365, AWS, or internal systems). We do not host, process, or store any sensitive, confidential, or health-related data belonging to client organisations. Access to client data is strictly limited to authorised personnel and used only for the purposes of performing contracted services.

9. Disclosure of Personal Information

We may disclose limited personal information to trusted third-party providers who assist in operating our website and communications, such as:

Where data is stored overseas, we ensure appropriate safeguards are in place consistent with the APPs.

10. Direct Marketing

We may occasionally send you marketing communications about our services or upcoming events. You can opt out at any time by selecting “unsubscribe” or contacting us directly.

11. Cross-Border Disclosure

Some of our service providers (e.g. Microsoft 365, AWS, HubSpot) may store data outside Australia. These providers comply with recognised international privacy and security standards.

12. Government Identifiers

We do not use government-issued identifiers (such as TFNs, Medicare or driver licence numbers) as our own identifiers for individuals.

13. Quality of Personal Information

We take reasonable steps to ensure that personal information we hold is accurate, complete and up to date. You may request correction at any time.

14. Security and Retention

Personal information is stored securely with encryption, access controls and audit logging. Data is retained only for as long as necessary for business or legal purposes, then securely deleted or de-identified.

15. Access and Correction

You may request access to, or correction of, your personal information by emailing info@compliance365.com.au. We will respond within a reasonable timeframe and may require verification of identity before providing access.

16. Cookies and Analytics

Our website uses cookies and analytics to monitor performance and improve usability. You may disable cookies via your browser settings, although some functionality may be limited.

17. Data Breach Notification

In the unlikely event of a data breach likely to cause serious harm, we will comply with the Notifiable Data Breaches (NDB) scheme and promptly notify affected individuals and the Office of the Australian Information Commissioner (OAIC).

18. Contact Us

For privacy enquiries or complaints, please contact:

Compliance365 Pty Ltd
Email: info@compliance365.com.au
Website: www.compliance365.com.au

Last updated: October 2025