Privacy Policy

We respect your privacy. We only collect what’s necessary to respond to your enquiries and deliver our services. We work securely within your environment and do not store or process any sensitive, confidential, or health-related data belonging to your organisation.

Compliance365 Pty Ltd (“Compliance365”, “we”, “us”, “our”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Open and Transparent Management of Personal Information

This policy explains how we manage personal information. It is available on our website or by request via info@compliance365.com.au.

2. Anonymity and Pseudonymity

Wherever lawful and practical, you may choose to interact with us anonymously or under a pseudonym (e.g., when submitting general website enquiries).

3. Types of Personal Information We Collect

  • Contact details (name, email address, organisation, phone number);
  • Information provided through enquiry, contact, or download forms;
  • Website usage data (e.g., cookies, IP address, pages visited, analytics via Google Analytics).

4. How We Collect Personal Information

We collect personal information directly from you when you complete an online form, email us, or engage our services. We may also collect usage data through website analytics tools (e.g. Google Analytics).

5. Unsolicited Personal Information

If we receive personal information we did not request, we assess whether it could have been lawfully collected. If not, we delete or de-identify it as soon as practicable.

6. Purpose of Collection and Use

We collect and use personal information to:

  • Respond to your enquiries and provide requested information;
  • Deliver and manage our compliance and assurance services;
  • Improve our website and communications;
  • Send updates, resources, or event invitations (with your consent).

7. Consent

By submitting personal information to us (e.g., via contact forms, email, or engagement), you consent to its collection, use, and disclosure in accordance with this Privacy Policy. You may withdraw consent at any time by contacting us at info@compliance365.com.au. Withdrawing consent may limit our ability to provide certain services or respond to enquiries.

8. Work Performed Within Client Environments

We deliver consulting and managed compliance services within our clients’ own secure environments (e.g., Microsoft 365, AWS, internal systems). We do not host, process, or store any sensitive, confidential, or health-related data belonging to client organisations. Access to client data is strictly limited to authorised personnel and used only for performing contracted services.

9. Disclosure of Personal Information

We may disclose limited personal information to trusted third-party providers who assist in operating our website and communications, such as:

  • Cloud/IT providers (Microsoft, AWS);
  • Email/marketing platforms (e.g., HubSpot);
  • Auditors, professional advisers, or regulators where legally required.

Where data is stored overseas, we ensure appropriate safeguards are in place consistent with the APPs.

10. Direct Marketing

We may occasionally send marketing communications about our services or events (with your consent). You can opt out at any time by selecting “unsubscribe” or contacting us directly.

11. Cross-Border Disclosure

Some service providers (e.g., Microsoft 365, AWS, HubSpot) may store data outside Australia. These providers comply with recognised international privacy and security standards.

12. Government Identifiers

We do not use government-issued identifiers (such as TFNs, Medicare or driver licence numbers) as our own identifiers for individuals.

13. Quality of Personal Information

We take reasonable steps to ensure personal information we hold is accurate, complete, and up to date. You may request correction at any time.

14. Security and Retention

Personal information is stored securely with encryption, access controls, and audit logging. Data is retained only for as long as necessary for business or legal purposes, then securely deleted or de-identified.

15. Access and Correction

You may request access to, or correction of, your personal information by emailing info@compliance365.com.au. We will respond within a reasonable timeframe and may require verification of identity before providing access.

16. Cookies and Analytics

Our website uses cookies and analytics to monitor performance and improve usability. You may disable cookies via your browser settings, although some functionality may be limited.

17. Data Breach Notification

In the unlikely event of a data breach likely to cause serious harm, we will comply with the Notifiable Data Breaches (NDB) scheme and promptly notify affected individuals and the Office of the Australian Information Commissioner (OAIC).

18. Contact Us

For privacy enquiries or complaints, please contact:

Compliance365 Pty Ltd
Email: info@compliance365.com.au
Website: www.compliance365.com.au

Last updated: February 2026

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